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PAYMENTS

Payments for products purchased on kaothaisong.com and kaothaisongspecies.com are accepted through Paypal, Amex, ShopPay, ApplePay, GooglePay. All prices are in USD. Pease note terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

SHIPPING

We are based in Canada ans ship from Canada. Please allow between 10 business day for order processing. Once your order has been processed item(s) will be shipped within 48 hours. Orders are not shipped or delivered on weekends or local public holidays. Orders are shipped via Post Canada. We offer global shipping to all destinations.

LOCAL TAXES

Please note that local charges (Sales Tax, Customs Duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

SERVICE DELAYS 

Kaothaisong Species is not responsible for unexpected shipping delays caused by external circumstances which may delay the delivery of your order (Clearance delays, customs and tax, etc). Kaothaisong Species is not responsible for lost, stolen or missing packages Post Canada with your tracking/waybill number for these enquiries.

EXCHANGES

Note that size and colour options cannot be changed once your order has been confirmed. Please read our sizing guide carefully before purchasing.

Despite every effort to provide accurate images of each product’s colour and design, actual colours and design may vary slightly, due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors.

ORDER CANCELLATIONS

Please note that orders can only be cancelled with notification via email to us at contact@kaothaisongspecies.com 24hrs of order placement. If your order has been fulfilled and shipped out, your order can not be canceled.

RETURNS

Please read item descriptions and sizing guide carefully as we do not accept returns. For special enquiries, email us at contact@kaothaisongspecies.com